Global Communities

Chief People Officer

Posted Date
Silver Spring


Global Communities has contracted an executive search firm to fill this position. Please use the contact information below:


Charles Nailen, Managing Director
Stanton Chase
(O): 202-248-5088


Abbey Corona, Communications Associate
Stanton Chase
(O): 202-248-5088


Global Communities works at the intersection of humanitarian assistance, sustainable development and financial inclusion to save lives, advance equity and secure strong futures. We support communities at the forefront of their own development in more than 35 countries, partnering with local leaders, governments, civil society and the private sector to achieve a shared vision of a more just, prosperous and equitable global community. 


Global Communities is seeking a Cheif People Officer to join the People and Culture team at the headquarters in downtown Silver Spring, Maryland or San Diego, CA.


The Chief People Officer (CPO) has overall responsibility for the development and implementation of global programs, processes, systems, and tools that enable the global workforce and culture of Global Communities to thrive, which in turn ignite commitment and realization of Global Communities’ mission, vision, and organizational strategy. The CPO serves as a strategic advisor, content expert, thought partner, and coach on key people and management issues for senior leaders and managers across the organization. As a member of the senior executive team, this role contributes to the business strategy development process and helps lead change that will enable Global Communities to effectively achieve its mission. The CPO drives the development and encourages the promotion of a strong organizational values and mission-centered, inclusive, and professional organizational culture.


Specific Responsibilities:

  • Supervises a professional P&C team of approximately 7-10 people
  • Indirectly supervises a country office based professional P&C team of approximately 10 people
  • Must be able to travel at least 25% of the time, both domestically and internationally
  • Promote a culture of excellence, inclusion, learning, support, diversity, and innovation

Organization Leadership:

  • Partner with the Chief Equity and Inclusion Officer, and the Director, Strategy and Learning to lead change, enhance, and invigorate Global Communities’ global culture
  • Advise, consult with, and support senior executives in the development and application of the organization’s core values in the management and development of its people
  • Participate as a strategic member of the Senior Executive Team (SET) and as a business partner with country program management
  • Structure and implement an approach to the effective development of supervisory and management skills for all global staff with people-management responsibilities, to develop leaders who inspire, build trust, and embody our cultural values
  • Assess Global Communities’ organizational culture and structure to understand and recommend strategies to develop, change, influence, and mold desired outcomes
  • Lead people and organization initiatives across all functional areas of global HR to engage employees in the organizational culture, which will in turn enable the delivery and support of development projects that help create sustainable change and impact in the communities we serve, and to meet the strategic and operational needs of the organization
  • Ensure the development and execution of the organization’s goals and strategies with respect to honoring the dignity and common humanity of every individual, including efforts to:
    • Conceptualize, define/refine, assess, and cultivate diversity, equity, and inclusion as a set of organizational resources and strategies
    • Ensure a rigorous commitment to preventing sexual exploitation, abuse, and harassment of all Global Communities’ stakeholders, and the safeguarding of children and vulnerable adults
    • Attract, hire, retain, and support the professional development of a diverse staff by creating an enabling environment to facilitate staff success
    • Identify opportunities, design policies, and support practices that promote equity throughout the organization in areas such as recruitment, access to information and opportunity, compensation, and recognition
  • At all times function as a strategic business advisor to senior management regarding key organizational and management issues

Strategic Planning:

  • Create and lead implementation and assessment of annual and multi-year global people strategies and plans
  • Collaborate with VP, Communications to develop and implement an internal communications program to educate and engage employees around Global Communities’ strategic plan, mission, vision, values and cultur
  • Lead People & Culture Team
  • Create a vision for global People & Culture, including development and implementation of HR best practices globally
  • Ensure worldwide compliance with applicable employment laws and regulations
  • Develop and maintain clear, equitable, progressive, and empowering employee policies, programs, systems, and organizational structures appropriate for each operational region
  • Align the P&C team to achieve the organization's strategic objectives; review current structure of the team; identify talent and knowledge gaps and restructure as needed
  • Develop and oversee annual P&C budget

Talent Acquisition, Management, & Development:

  • Develop systems and approaches that ensure the application of a Diversity, Equity and Inclusion lens in all activities
    • Lead the development and implementation of talent acquisition including:
    • Candidate identification, recruitment, selection, hiring and onboarding processes and tools are created to support talent acquisition efforts globally
  • Lead talent management, development, and retention strategies, including:
    o Performance planning and support, succession planning, bridging talent between programs in a fair and equitable manner, and professional development
  • Lead development of meaningful total compensation and recognition programs globally
  • Lead delivery of training, coaching, counseling, and other resources as indicated to support ongoing learning, professional growth, and performance improvement at both individual and organizational levels

People & Culture Operations:

  • Lead the development of best practices in P&C operations to enable higher level efficiency, cost effectiveness, and internal customer satisfaction in the areas of compensation and benefits; employee recognition and support services; learning and development
  • Develop, communicate, and supervise the fair and consistent application of Global Communities’ people philosophy, principles, policies, and practices
  • Ensure that people-related policies comply with all applicable laws, and reflect business or operating norms, philosophy of the organization and application of a DEI lens
  • Assess and mitigate potential risk to the organization by identifying and implementing policies, procedures, and practices that improve the health and safety of the overall work environment while reducing the risk of harm to both staff and the communities we serve
  • Coordinate, manage, monitor and evaluate ‘future of work’ guidance, assessments and needs to ensure organizational efficacy
  • Develop and manage P&C budget, including identifying and assessing available resources for professional development and team building purposes

Total Rewards:

  • Oversee total compensation and benefits programs to ensure these align with GC’s total compensation philosophy and are fairly administered
    Compliance and Risk Management
  • Collaborate with Legal Department on compliance with employment-related local statutory requirements
  • Lead compliance with Global Communities’ records and retention policies; ensure compliance with funder regulations and local labor law and regulations
  • Lead and/or oversee investigations into complicated/complex employee relations issues and ensure appropriate resolution


  • Undergraduate degree with a minimum of 12 years of related work experience or a minimum of 15 years of related work experience.
  • Lived and worked for an international NGO at the country program/project level for a minimum of 2 -5 years
  • Comprehensive understanding of field operations and international country programs
  • Previous international development organization experience highly preferred
  • 10+ years of progressively responsible professional and leadership experience in senior level positions, including experience developing people and culture through periods of significant organizational growth and change.
  • Strong knowledge of US labor laws; familiarity with non-US labor regulatory environments preferred
  • Five years of senior-level experience reporting to the CEO or COO preferred; board liaison experience may be advantageous
  • A philosophical alignment for the mission and values of Global Communities
  • Professional HR Certification, e.g., SPHR, SHRM-SCP, or GPHR may be advantageous
  • Proficient writer and practitioner of equitable and inclusive human resource policies and strategies; record of success in building diverse, engaged workplaces
  • The ability simultaneously to manage multiple priorities and projects
  • Outstanding communication skills, including the ability to deal with confidential, sensitive, emotionally charged situations with empathy and tact, and respond appropriately to internal and external inquiries
  • Country program operations and/or country project management experience highly desired
  • Demonstrated professional competence and success in organizational development and change management
  • Risk mitigation and partnership in collaborating with Operations and Finance teams to ensure compliance, business continuity, and risk management
  • Must have U.S. work authorization.

Personal Characteristics Desired:

  • Proven collaborative leadership style with the ability to influence others into action and to think creatively about solutions
  • Proven ability to work in a fast-paced environment, both independently and as part of a team; hands-on and willing to get things done
  • Demonstrated ability to lead multiple high-profile and complex projects simultaneously
  • Exceptional interpersonal skills with ability to connect with people, establish credibility and trust with employees in various geographic locations and with multi-generational demographics, and job functions
  • Problem Solver; open minded and creative on approaching problems.
  • Ability to negotiate conflict and maintain constructive working relationships with people at all levels, sensitivity, and compassion in counselling a diverse staff
  • Strong critical thinking, communication, and facilitation skills; compassionate and articulate speaking skills
  • Entrepreneurial work style
  • Good humoured and sound judgement
  • High sense of urgency


Global Communities is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.


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